Privacy Policy

Top 10 Movers USA

Last Updated: February 20, 2026

Introduction

Welcome to Top 10 Movers USA (“Top 10”, “we”, “us”, or “our”).
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have.
By accessing or using our website, calculator, company dashboard, or related services (collectively, the “Services”), you agree to this Privacy Policy.
If you do not agree, please discontinue use of the Services.

1. Information We Collect

A. Personal Information

Information that identifies you as an individual, including:

• Full name
• Email address
• Phone number
• Moving details (origin state, destination state, move date, bedrooms/volume)
• Photos uploaded through the calculator
• Company registration details (for movers), including:
  • Company name
  • DOT number
  • MC number
  • Phone
  • Email
  • Service areas

B. Non-Personal Information

Information that does not directly identify you, including:

• IP address
• Device type
• Browser type
• Operating system
• Referring URL
• Usage behavior
• Interaction data (clicks, call events, form submissions)

2. How We Use Your Information

We use personal information to:

• Provide moving cost estimates through our calculator
• Connect users with participating moving companies
• Distribute leads to registered companies who have purchased lead packages
• Allow moving companies to manage profiles and advertising placements
• Process payments and issue invoices
• Prevent fraud, spam, and abuse
• Comply with legal obligations

We use non-personal information to:

• Improve user experience
• Analyze traffic and behavior
• Monitor platform performance
• Detect suspicious activity

3. Lead Distribution

• When a user submits information through the calculator or contact forms:
  • The information may be distributed to registered moving companies that have purchased lead packages.
  • Leads are distributed on a fair and equal basis among eligible companies.
  • Only companies approved by our moderation team may receive leads.
  • We do not sell personal information to third-party marketing databases.

4. Advertising & Rankings

• Top 10 Movers USA provides visibility opportunities for moving companies, including Top 10 placements.
• Rankings may include paid placements.
• All participating companies are subject to moderation and verification.
• We maintain internal quality standards before approving companies.
• We do not guarantee placement based solely on payment without meeting platform requirements.

5.1. Call Tracking & Communications

• If a user clicks a phone number on our platform:
  • Call tracking technology may record call metadata (time, duration, source).
  • We may use this data for billing, fraud prevention, and analytics.
  • Call recordings (if applicable) will comply with applicable U.S. state laws.

5.2. Call Tracking Disclosure

Phone calls initiated through this platform may be monitored or recorded for:

• quality assurance
• training
• billing purposes
• fraud prevention
• compliance monitoring

Call metadata such as:

• date
• duration
• originating source
• routing data

may be collected and stored.
By using the Services and contacting moving companies through our platform, you consent to this call monitoring where permitted by applicable state and federal law.
If you do not consent, please do not use call functionality on the platform.

6. Information Sharing

We do not sell or rent personal information.
We may share data with:

• A. Participating Moving Companies
  When you request quotes or submit calculator data.
• B. Service Providers
  Payment processors (e.g., Stripe), hosting providers, analytics tools, and email systems.
• C. Legal Authorities
  If required by law or to protect rights and safety.

7. Data Security

We implement appropriate technical and organizational safeguards including:

• Secure authentication systems
• Encrypted data transmission
• Role-based access control
• Anti-spam and anti-fraud monitoring

However, no system is 100% secure.

8. Data Retention

We retain data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud

Users may request deletion of personal data where legally permitted.

9.1. Cookies & Tracking Technologies

• We use cookies and tracking tools to:
  • Improve functionality
  • Analyze traffic
  • Track conversions
  • Monitor call interactions
• You may disable cookies in your browser settings.

9.2. Cookie Policy

Top 10 Movers USA uses cookies and similar tracking technologies to enhance user experience and improve platform performance.
We use the following types of cookies:

• Essential Cookies – Required for site functionality.
• Analytics Cookies – Used to understand traffic and user behavior (e.g., Google Analytics).
• Performance & Optimization Cookies – Improve loading speed and usability.
• Marketing Cookies – May be used for retargeting and conversion tracking.

Call tracking technologies may also collect interaction data when phone numbers are clicked.
You may disable cookies in your browser settings; however, some features may not function properly.
By continuing to use our website, you consent to the use of cookies as described in this policy.

10. Children’s Privacy

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect information from children under 13.

11. International Users

Our platform operates in the United States.
If you access the Services from outside the U.S., your data may be processed in the United States.

12. Your Rights

Depending on your location, you may have rights including:

• Access to personal data
• Correction of inaccurate data
• Deletion of data
• Objection to certain processing

Requests may be submitted via email.

Learn more about your privacy rights

13. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with an updated “Last Updated” date.
Continued use of the Services constitutes acceptance of updates.

14. Contact Us

Top 10 Movers USA
Email: [Insert Contact Email]
Website: https://www.top10movers.net/

We are committed to resolving any privacy concerns promptly and transparently.